Business Ethics Decisions Issues and Challenges

Question: Discuss about the Business Ethics Decisions for Issues and Challenges. Answer: Jane is concerned over the risk of system developed for controlling the inventory as she thinks that it is not sufficiently tested. If Jane sign off on the software lacking sufficient tests, then it might harm the clients if the sub system of the developed software fails and the decision would be in conflict with the ethical values. The company would lose its client in the future. If she does not sign off on the software, the company would not be able to deliver the software on time but in the future, the client will have sour relationship with the company, which would have a negative impact on the image of company. If Jane discloses the flaws to the client, then initially the company would have uncomfortable experience. If the client would force to fix the issues and insist to perform the joint integration testing with them then the company will not face any ethical issues, which would harm its reputation in the market. Ethical values are compromised for good reasons but in the end, it will harm clients and company as well. Analyzing the actions: The code of ethics claims that the demand of the client, employer, and employee should be taken into consideration. It should serve well without looking into the interest of the manufacturers and producers. Honesty The clients should be served without misleading them about the suitability of the service and products. The opinion should be provided which should be objective and unbiased as far as possible. The realistic estimates of the project under the control should be provided. Image of profession and society- The employees should refrain from any actin in the professional role, which may tarnish the image of profession of information technology and detract from the professional body in an unjustifiable way. Responsibility toward the client- The professional body should actively seek opportunities for increasing the effectiveness and efficiency, which are the benefits to the users. The client should be made aware about the other emerging needs, benefits that can be achieved and any procedures needing modification. The immediate requirements of the ultimate users should be looked into (Barryet al. 2012). Jane should be honest in presenting her software skills by utilizing the knowledge well to develop the software that is free from any mistakes. Jane should perform the act, which is in the interest of their clients, and it does not harm them. This is so because according to the code of ethics, the producers should work diligently and competently to meet the aspiration and demands of the clients. Jane is concerned over the risk of the inventory control system due to her considerable experience in the skills of testing software. The employers are of view that the software has passed the entire contracted test and is pressuring her to sign off on the software, she should try to convince her employer that if the sub system of the software fails, this would harm the clients (Burmeister 2012). This is so because Jane should endeavor should preserve the integrity of the organization. However, the employers are telling that they would be out of business if they do no deliver the software on time. If the employers are not convinced, Jane should sign off on the software but it will not be in the interest of their clients. Making decision: The decision by Jane should be made in compliance with the standards set out by the Australian legislation, which is listed below. Australian legislation relevant to quality assurance: Several standards are prepared by Australia on software quality assurance are AS3536 software quality management system and AS3900. AS3536 software-quality management system- This standard establishes the key elements required to operate and implement effective quality management system in developing the computer software. The developers of the software should establish the procedures which is appropriate to the methodologies, own scale and organization in order to achieve the requirement of the organization. For the development of the software by the large or small group, the standard can be adopted supporting it (Sunitha and Pawar 2016). AS3900 is another Australian legislation concerning the software quality assurance- Under this standard; the management needs to define the objectives pertaining to the quality elements in developing the software (Acs.org.au 2016). The qualities to be considered are the safety of using, reliability, fitness for using and performance of the software. The objectives pertaining to the quality control of the development of the software are the process performance, reliability and safety. The policy of software development by the company should be consistent with the clients policies. Under this standard, the quality management is regarded as the aspect of the overall management function. The quality system of the company is regarded as effective if satisfy the customers expectations and needs while protecting and serving the interest of the company (Elliott 2016). The clauses of ACS code of Professional conduct that are specifically relevant in solving the situation are: Identifying the people who would be potentially affected by the work and considering their interests. If there is any possibility of the conscientious objections and any conflict of interest, then the stakeholders should be advised as soon as possible. Refraining from any action or conduct in the professional role which would detract from the good names of ACS and tarnish the image of profession (Burmeister 2012). If the product, service or the project is not in the best interest stakeholders, then they should be advised if they believe in the same. Attempt should be made to provide such services and products, which is consistent with the financial and the operational needs of the stakeholders (org.au 2016). If the decision is to be made in accordance with the legislation, which refrains the employees from conducting any act detracting the good name of the company, then Jane should disclose the flaws prevalent in the system developed for inventory control. Jane should rely on the moral principles and prevent the company form having sour relationship with the client in future. Reference: Acs.org.au. (2016). [online] Available at: https://www.acs.org.au/content/dam/acs/acs-documents/Code-of-Ethics.pdf [Accessed 18 Nov. 2016]. Barry, L., Blair, P.G., Cosgrove, E.M., Cruess, R.L., Cruess, S.R., Eastman, A.B., Fabri, P.J., Kirksey, T.D., Liscum, K.R., Morrison, R. and Sachdeva, A.K., 2012. One year, and counting, after publication of our ACS Code of Professional Conduct.Journal of the American College of Surgeons,199(5), pp.736-740. Burmeister, O.K., 2012. Applying the ACS code of ethics.Journal of Research and Practice in Information Technology,32(2), pp.107-120. Elliott, C.M., 2016. A Framework for Ethical Decisions. Sunitha, N. and Pawar, I.A., 2016. Corporate governance and business ethics: issues and challenges.